Let me start off with a piece of advice: do not come here if you don't speak Spanish. I came to this place for the first time today based on convenience because it was close to my house. I came 30 minutes prior to my appointment because I am a new patient and knew I would have to fill out insurance information. The uneducated and unmotivated receptionist did not know how to find my insurance information and told me she couldn't do anything about it, without reaching out to anyone else in the office. I asked to talk to the manager who found my information within minutes. I was then passed back to the receptionist who continued to toss me to the side. By now, I've been here for over an hour without seeing a doctor.
Let me start off with a piece of advice: do not come here if you don't speak Spanish. I came to this place for the first time today based on convenience because it was close to my house. I came 30 minutes prior to my appointment because I am a new patient and knew I would have to fill out insurance information. The uneducated and unmotivated receptionist did not know how to find my insurance information and told me she couldn't do anything about it, without reaching out to anyone else in the office. I asked to talk to the manager who found my information within minutes. I was then passed back to the receptionist who continued to toss me to the side. By now, I've been here for over an hour without seeing a doctor.