Needed scrubs for a new job, they did not have what I needed in store but offered to order them and have it shipped to their store. I placed my order over the phone and was told it would take about 2 weeks or 7-10 business days to receive the order. I called today (about a week and a half later) to check the status and was informed by the manager that my order was never placed. The managers response was " I can go ahead and place the order now" This does me no good, I need the scrubs now, not another 2 weeks out.. The worst customer service I've ever experienced!! Not once did she even offer an apology for their mess up. I will not shop here again.
Needed scrubs for a new job, they did not have what I needed in store but offered to order them and have it shipped to their store. I placed my order over the phone and was told it would take about 2 weeks or 7-10 business days to receive the order. I called today (about a week and a half later) to check the status and was informed by the manager that my order was never placed. The managers response was " I can go ahead and place the order now" This does me no good, I need the scrubs now, not another 2 weeks out.. The worst customer service I've ever experienced!! Not once did she even offer an apology for their mess up. I will not shop here again.