If I could give it less than one star I would. Please review your exchange/return policy. I have been a loyal customer for years. I recently bought 2 pairs of shoes for my granddaughters as a Christmas gift. The shoe style runs like two numbers too small and didn't fit. After Christmas I took the girls to the store to exchange the shoes and was told that since 30 days has passed already they could only exchange them for the same style and color of shoes which they didn't have any in their size. They did not allow an exchange for any other style of shoes in their size. I understand the 30 day policy is written in the receipt but it really makes no sense to me, that I could not exchange them for any other style even if I had to pay more for the difference . It was just heartbreaking to leave the store with the girls without their shoes. One very disappointed customer here, You probably dont care but I will never shop at your store again.
If I could give it less than one star I would. Please review your exchange/return policy. I have been a loyal customer for years. I recently bought 2 pairs of shoes for my granddaughters as a Christmas gift. The shoe style runs like two numbers too small and didn't fit. After Christmas I took the girls to the store to exchange the shoes and was told that since 30 days has passed already they could only exchange them for the same style and color of shoes which they didn't have any in their size. They did not allow an exchange for any other style of shoes in their size. I understand the 30 day policy is written in the receipt but it really makes no sense to me, that I could not exchange them for any other style even if I had to pay more for the difference . It was just heartbreaking to leave the store with the girls without their shoes. One very disappointed customer here, You probably dont care but I will never shop at your store again.