Long & short, my custom built system was on the blink. I needed help, and SOON! My "go-to" technician is 1200 miles away. So, what was I to do? Most articles will tell you that to find a good computer repair shop, ask a friend, because a referral from a friend is the best way to find a qualified technician. But I didn't have that option! I just moved to the area and knew no one.
So I googled "computer repair shops near me" and quite a few came up in my search. After looking at the ratings and reading reviews, I narrowed it down to a list of three shops.
I kept going back & forth among the three trying to glean more info to make my final decision.
And this is the place I chose. Here is why: When I called the facility, Raymond answered the phone, PROMPTLY. I had a half dozen questions I wanted to ask him and he took the time to answer everyone. I explained to him what was going on and he suggested I bring the desktop to his shop so he could look at it, which I did.
When I arrived, he greeted me in his lobby. Explained to me what he was going to do first to evaluate my system. Once he determined the issue(s), he called me so I COULD TELL HIM want I wanted to do. And what a great way to run a business! ASK THE CUSTOMER WHAT THEY WANT!
Long and short of it, he repaired my computer, got it up & running in no time. He even upgraded some things, to make my system more bullet proof.
I couldn't be happier!
FOLKS!
If you're looking for a GREAT computer repair facility, this is the place!
Well run. Very competent technicians.
Ask for Raymond!!!
Long & short, my custom built system was on the blink. I needed help, and SOON! My "go-to" technician is 1200 miles away. So, what was I to do? Most articles will tell you that to find a good computer repair shop, ask a friend, because a referral from a friend is the best way to find a qualified technician. But I didn't have that option! I just moved to the area and knew no one. So I googled "computer repair shops near me" and quite a few came up in my search. After looking at the ratings and reading reviews, I narrowed it down to a list of three shops. I kept going back & forth among the three trying to glean more info to make my final decision. And this is the place I chose. Here is why: When I called the facility, Raymond answered the phone, PROMPTLY. I had a half dozen questions I wanted to ask him and he took the time to answer everyone. I explained to him what was going on and he suggested I bring the desktop to his shop so he could look at it, which I did. When I arrived, he greeted me in his lobby. Explained to me what he was going to do first to evaluate my system. Once he determined the issue(s), he called me so I COULD TELL HIM want I wanted to do. And what a great way to run a business! ASK THE CUSTOMER WHAT THEY WANT! Long and short of it, he repaired my computer, got it up & running in no time. He even upgraded some things, to make my system more bullet proof. I couldn't be happier! FOLKS! If you're looking for a GREAT computer repair facility, this is the place! Well run. Very competent technicians. Ask for Raymond!!!