CVS

Sadly, I had a very negatively-mixed experience here today. I went in for a flu shot with my wife and found that the very heavy-set lady at the pharmacy was so unbelievably rude for absolutely no reason. I was quietly filling out my forms and she asked “what’s your birth date again?” I replied with my birth date and she barked “I was speaking to HER -Doesn’t anybody LISTEN to me?!?!” -WHOA lady are you serious with that attitude right now? Who do you think you are? This is how you speak to customers? CVS, you should not employ people like this in a customer-facing job if they can’t find a way to treat customers with respect! I was at no point mean, rude, demeaning, or disrespectful to her at any point. I came fully prepared with everything needed, and yet she found the need to act like a rude piece of trash for no good reason. Even after she was rude to me, I ignored it because I have class and I was not about to embarrass my wife by making a scene, but I’m pissed off she is speaking to people this way. If I EVER heard one of my employees speaking to a customer this way, they would be fired ON THE SPOT. Jerry on the other hand you were great, and clearly a wonderful Pharmacist, but whoever that lady is should absolutely be fired and not be on your staff because she is unprofessional and treating customers poorly. Kick her to the curb.