I chose a gel color in which I got my toes polished and when the technician (guy that sits on the left side about 4 booths back) was removing the old gel color off my nails, he managed to take a chunk of my skin off. It was an accident but it was painful as hell and wouldn't stop bleeding. After trying to sit through the pain, the gel polish that I chose started melting off. So I had to pick another color similar to my toes. When I went to pay for my half done service, I explained to the owner what happened and showed her my finger. She said that it was a normal accident and cannot deduct any charges. So long story short, I paid and will never set foot into that establishment ever in life. My toes and fingers were different colors and my finger looks disgusting. But according to the owner this is NORMAL. Please beware. They don't care about you and breaking your skin is the norm.
I chose a gel color in which I got my toes polished and when the technician (guy that sits on the left side about 4 booths back) was removing the old gel color off my nails, he managed to take a chunk of my skin off. It was an accident but it was painful as hell and wouldn't stop bleeding. After trying to sit through the pain, the gel polish that I chose started melting off. So I had to pick another color similar to my toes. When I went to pay for my half done service, I explained to the owner what happened and showed her my finger. She said that it was a normal accident and cannot deduct any charges. So long story short, I paid and will never set foot into that establishment ever in life. My toes and fingers were different colors and my finger looks disgusting. But according to the owner this is NORMAL. Please beware. They don't care about you and breaking your skin is the norm.