Dale Boyd, MD

I have been a patient of Dr. Boyd's for about a year. For the most part, the experience was okay. I had a cyst that he refused to operate on multiple times. One of the visits I went, I was charged a co-pay but nothing was done because the Dr. decided to wait a couple more weeks. I was told by the front office that the Dr would not make me pay a co-pay on the next visit because nothing was done. A long story short, I received a bill from them anyway. I was told multiple times from the billing department that they would discuss with the office and remove the bill. 3 months later - still getting billed. I called and spoke to the "office manager" who could care less and told me I had to pay regardless of what I was there for, and the front office should not be making these assumptions. I told her I was told by the doctor, but that made no difference. One of the most inconsiderite persons I have talked to. The whole call felt rushed like she couldn't wait to get me off the phone (I had to call multiple times as she did not pick up her phone). Instead of eating a co-payment that I was told from multiple people that I would not have to pay, they would rather loose a patient, which they just have. I think the doctor office is fine as long as there is no issue with billing, otherwise, I recommend going somewhere else.