We called AAA to have our vehicle towed to our own mechanic's shop, and the tow truck driver kept insisting that we take it to their shop. We insisted otherwise and he reluctantly towed it to our place. AAA needs to take note of these tactics and more carefully screen the companies that they allow to be AAA "authorized". When a person is broken down on the side of the road, there is no excuse for the towing company to be pressuring people to take it their own facility. Seems to me that it's a conflict of interest, and I'm surprised AAA doesn't look further into their shady practices, considering that we're not the first to mention this.
All USA
We called AAA to have our vehicle towed to our own mechanic's shop, and the tow truck driver kept insisting that we take it to their shop. We insisted otherwise and he reluctantly towed it to our place. AAA needs to take note of these tactics and more carefully screen the companies that they allow to be AAA "authorized". When a person is broken down on the side of the road, there is no excuse for the towing company to be pressuring people to take it their own facility. Seems to me that it's a conflict of interest, and I'm surprised AAA doesn't look further into their shady practices, considering that we're not the first to mention this.