The Dr. is great, unfortunately his office management practices are questionable. When I attempted to set up yearly checkup, I was informed that I could not discuss blood pressure meds and a separate visit would be required to get a prescription refill. When I informed them I would have to find another primary care provided because it was ridiculous to set up 2 separate visits for insurance billing, they blocked my online portal access so I can no longer access my medical records. I have been going to this Dr. for 14+ years. It is sad that the office management is so poor that I have to go elsewhere. Totally disgusted. I will be filing complaint with my insurance company. Go to a Dr. where the Dr. and his staff care about their customers.
All USA
The Dr. is great, unfortunately his office management practices are questionable. When I attempted to set up yearly checkup, I was informed that I could not discuss blood pressure meds and a separate visit would be required to get a prescription refill. When I informed them I would have to find another primary care provided because it was ridiculous to set up 2 separate visits for insurance billing, they blocked my online portal access so I can no longer access my medical records. I have been going to this Dr. for 14+ years. It is sad that the office management is so poor that I have to go elsewhere. Totally disgusted. I will be filing complaint with my insurance company. Go to a Dr. where the Dr. and his staff care about their customers.