The sales lady was nice but the furniture quality is terrible. We bought two bedroom sets as well as a large dining room table and 12 chairs. In the first week the table was badly scratched from slight contact with my sunglasses. We brought this to the attention of the owners/management asking for some kind of solution or a return. The owners were rude, completely unhelpful and told us all sales were final and we were stuck with this poor quality furniture. It turns out the finish on all the wood is a thin paint coating which has no durability at all and not the normal stain we expected. We went as far as contacting Ethan Allen directly and they were no more help than the owners of the store. Avoid this business at all costs!
The sales lady was nice but the furniture quality is terrible. We bought two bedroom sets as well as a large dining room table and 12 chairs. In the first week the table was badly scratched from slight contact with my sunglasses. We brought this to the attention of the owners/management asking for some kind of solution or a return. The owners were rude, completely unhelpful and told us all sales were final and we were stuck with this poor quality furniture. It turns out the finish on all the wood is a thin paint coating which has no durability at all and not the normal stain we expected. We went as far as contacting Ethan Allen directly and they were no more help than the owners of the store. Avoid this business at all costs!