I went in to buy some snacks for my kids while we waited for the car since it was being washed. The clerk was attending the customer before me, she was on the phone the whole time. The gentleman didn't seem to have a problem but she did take longer to finish up with him. When my turn came she continued on the phone and I know the conversation had nothing to do with business since I speak spanish. Furthermore, she finished scanning my 8 items threw the bag at me and didn't tell me the cost of the items. My kids had to pack the items in the bag one fell on the floor and what bothered me more is that 5 more people were waiting behind me. I can tell she wasn't properly trained in customer service. I won't be buying from this has station again!
I went in to buy some snacks for my kids while we waited for the car since it was being washed. The clerk was attending the customer before me, she was on the phone the whole time. The gentleman didn't seem to have a problem but she did take longer to finish up with him. When my turn came she continued on the phone and I know the conversation had nothing to do with business since I speak spanish. Furthermore, she finished scanning my 8 items threw the bag at me and didn't tell me the cost of the items. My kids had to pack the items in the bag one fell on the floor and what bothered me more is that 5 more people were waiting behind me. I can tell she wasn't properly trained in customer service. I won't be buying from this has station again!