Hippo Roofing LLC

Hippo installed this roof in 2013 with a "10 year warranty". After Irma, they refused to patch a leak or even come and see it. The woman on the phone said that the warranty does not transfer from the previous owner and they will not honor the craftsmanship of their work. Stay away from Hippo.

So funny how the owner thinks they made several attempts to fix my roof considering they only came to my house 1 time after I paid in full. I guess mismatched corners and uneven edges aren't a REAL concern. Maybe he should have talked to me. But I guess he couldn't be bothered to talk to an upset client. The General Manager Ricardo Matus got upset I called him a moron. I prefer knowing ahead of time that someone is coming to my house. The General Manager of a company for instance. Especially when a bunch of men with power tools are going on my roof waking me up. I had 6 other roofing companies look at my pictures and listen to my story and they all agree. Shoddy work and poor management. I filed a complaint against them with the State of Florida and they lied to them so they wouldn't have to finish my roof. The owner DOES NOT CARE about his customers once they pay in full. One of my cats almost got sliced up by a 7in. long piece of jagged metal they left on my property ON PURPOSE!!!! I should have inspected my roof better before I gave my final payment. Shoddy workmanship of metal roof. Screws were missing and one of my roof vents was installed wrong. I noticed the screws missing. Not them. Corners of roof do not match and metal was left uneven with edge of roof. And again, I found these issues. Unfortunately it was after I paid. Very bad cleanup. I had to do cleanup every day AFTER they left so my family and pets would be safe from the nails and screws and bits of metal they didn't clean up before they left for the day. I stepped on a rusty nail from old roof 2 mos after roof installed. Was not good. Very poor communication from general manager Ricardo Matus. Owner apparently doesn't care since he wouldn't meet with me after general manager pissed me off with his attitude and not knowing how to make phone calls to a homeowner. And I got the shaft because I got upset and cussed. A 57 year old 5'3" 125lb. woman is considered a threat to 4-5 grown men who didn't even speak English except for the crew chief. Because she cussed and hollered cause she didn't know they were coming until she heard them on her roof with their power tools. After being up most of the night dealing with a dying dog. But they got their money so that's how it goes. Shame. I thought I hired one of the best roofing companies in the county. Run fast. DO NOT HIRE THIS COMPANY UNDER ANY CIRCUMSTANCES!!!!!THE CREW DOES NOT SPEAK ENGLISH!!!!!THEY DO NOT KNOW HOW TO MAKE THE CORNERS OF A METAL ROOF LOOK THE SAME!!!!! There were NO numerous attempts to fix my roof. They were only sent out one time and that was without me knowing they were coming. I would rather cry every day for the rest of my life than deal with Ricardo Matus. There should not have been any need for them to come back out if they had done it right to begin with. My pictures speak for themselves. I will hire real professionals to finish my roof.