I was in the process of getting a contract with this company and they required both my wife and I to sign the contract because we are both listed on the deed and it needed to be notorized! I currently have a leak in my roof and needed to get an appointment scheduled right away to get to process moving and prevent further damage. It was going to be very difficult to have both of us to sign the document and get to office in a timely manner! They were not willing to work with us and would not schedule an appointment before hand. The contract was just over a $1000 and required 1/2 up front! All this urgency over $500. I can fully understand there position but have some leeway. The office supervisor, Don, final words to me before I hung up were, Listen, I didn't put the hole in your roof and your not listening to me"! Wow, if this is there treatment before the contract, I'm won't be sticking around for the after treatment! Too many other caring contractors out there!
All USA
I was in the process of getting a contract with this company and they required both my wife and I to sign the contract because we are both listed on the deed and it needed to be notorized! I currently have a leak in my roof and needed to get an appointment scheduled right away to get to process moving and prevent further damage. It was going to be very difficult to have both of us to sign the document and get to office in a timely manner! They were not willing to work with us and would not schedule an appointment before hand. The contract was just over a $1000 and required 1/2 up front! All this urgency over $500. I can fully understand there position but have some leeway. The office supervisor, Don, final words to me before I hung up were, Listen, I didn't put the hole in your roof and your not listening to me"! Wow, if this is there treatment before the contract, I'm won't be sticking around for the after treatment! Too many other caring contractors out there!