The girl at the 1st window was clearly having an issue with the cash register. She snatched the $ out of my hand saying nothing to me but an inaudible mumble and slammed the window. Several minutes later she opens the window and thrusts a receipt at me without looking and with out my change, then waggled it a bit when I didn’t take it right away. When I took it she slammed the window again. I tapped on the window to remind her that I gave her a $10 and all she says is “I know” and slammed the window again. Soooo rude ... I get it, you don’t like your job, people suck to deal with and your register isn’t working right. But I didn’t do anything to you and I’ve had it with the tude. Eventually, she does that thing where she thrusts the $5 bill out of the window at me and waggles it around all inpatient without making eye contact. So I snatched that $5 out of her hand just like she had done to me ... and she lost her $#!+. She started calling me cracker and a mf’r along with a whole bunch of stuff I couldn’t follow, I just laughed at her. The manager eventually showed up at the window and made little to no effort to stop her from calling me cracker over and over. She just wanted me to take the food for free and leave. I told her I didn’t want it, that all I wanted was my money back and to know why she as the manager wasn’t even going to ask me what happened. Lol, so then she does ... and half way through the story she is looking back over her shoulder to see where the girl was and then started gesturing to the sign outside of the window with the corporate phone # seemingly suggesting I should call. It was odd, it was like she didn’t want to say it out loud so that girl or the others could hear or see her suggest it. Clearly she was more concerned that they think she was complicit with that’s girls ignorance than what I thought. I called and was told I would receive a call back ... I never got it and I’ve never been back.
They were not rude to me nor did they do something to piss me off but they just were so slow no since of urgency at all and at lunch time you need to be. Employees seem like typical minimum wage workers who really could care less to go the extra mile in any way. Took way to long to take my order and to get my food. Also drink station was dirty it may not look it like there is trash and stuff everywhere but it is you can smell the moldy nasty smell coming from the area needs to be deep cleaned from top to bottom taken apart clean cracks and stuff. Update new gm seems to be turning things around will re review after more successful visits