Very expensive and not nice people!
Went there because my gf’s citizen watch bracelett broke a little bit in one spot.
They reprezent citizen and i went there to see if it goes under warranty. She took it, kept it for almost 3 weeks...
She never called me for an update.
She calls me and tells me its ready.
Well, it was ready because she decided to fix it without my consent!!! I tought it would be on warranty but NO! IT WAS NOT!!! So she charged me almost $50 for a point of welding for a watch that brand new its $150!!!
I would’ve buy a new one instead of paying so much to fix an old watch!!!
She didn’t even clean it like most of the jewelers would do!!!!
LOW LOW LOW Customer service!
HIGH HIGH HIGH Prices!!!
I would give MINUS stars!!!
5
Nov 08, 2018
Z Fioramanti
Excellent service and pricing! Great ppl check them out! I second the Tag Huer comment on batteries for 10 bucks in 10 mins!
Very expensive and not nice people! Went there because my gf’s citizen watch bracelett broke a little bit in one spot. They reprezent citizen and i went there to see if it goes under warranty. She took it, kept it for almost 3 weeks... She never called me for an update. She calls me and tells me its ready. Well, it was ready because she decided to fix it without my consent!!! I tought it would be on warranty but NO! IT WAS NOT!!! So she charged me almost $50 for a point of welding for a watch that brand new its $150!!! I would’ve buy a new one instead of paying so much to fix an old watch!!! She didn’t even clean it like most of the jewelers would do!!!! LOW LOW LOW Customer service! HIGH HIGH HIGH Prices!!! I would give MINUS stars!!!