Very nice staff and facility. My sick dog needed care and even though she had not been a client of theirs they made an appointment to see her the same day. The office was easily accessible with handicapped parking and a good sized parking lot. The facility was extremely clean and we'll organized,with special areas for dogs and cats to keep things less hectic and comfortable for either type of pet. When we arrived at the office the staff had already requested and received my dog's records from her previous vet in another city and were aware of her patient history so there was only a short information form for me to fill '
out. We were seen at our appointment time,and were seen without any wait time. The staff were efficient, knowledgeable, patient, and answered all of my questions without hurrying me out the door. Both my dog and I were treated kindly and Stella did not become anxious when being handled during her exam. The vet had a couple of tests done to be sure Stella would get the proper diagnosis and treatment so she would get well as quickly as possible. The medicine she needed was available in the office, and they showed me how to administer them in the easiest and most effective way at home. The vet and tech were very good and both of them had great bedside manners. Having had lots of dogs and cats over the years, I feel qualified to give an informed assessment of the Newberry Animal Hospital, and Stella did not mind going back for a recheck. Most importantly Stella was cured of a bad ear problem as quickly as possible,and was actually much improved the day after our initial visit. I recieved a call later that day from the office to see how Stella.was.doing and asking if I needed any help or had any other questions. If in need of a vet for your dogs or cats I highly recommend a visit to this veterinary practice. Also,if you have an emergency with your dog or cat after office hours, the message when you call the office number gives you name and number of two places you can contact that specialize in treating pets in need of emergency care. I think Stella would give this Newberry Animal Hospital a 5 paws up rating.
Very nice staff and facility. My sick dog needed care and even though she had not been a client of theirs they made an appointment to see her the same day. The office was easily accessible with handicapped parking and a good sized parking lot. The facility was extremely clean and we'll organized,with special areas for dogs and cats to keep things less hectic and comfortable for either type of pet. When we arrived at the office the staff had already requested and received my dog's records from her previous vet in another city and were aware of her patient history so there was only a short information form for me to fill ' out. We were seen at our appointment time,and were seen without any wait time. The staff were efficient, knowledgeable, patient, and answered all of my questions without hurrying me out the door. Both my dog and I were treated kindly and Stella did not become anxious when being handled during her exam. The vet had a couple of tests done to be sure Stella would get the proper diagnosis and treatment so she would get well as quickly as possible. The medicine she needed was available in the office, and they showed me how to administer them in the easiest and most effective way at home. The vet and tech were very good and both of them had great bedside manners. Having had lots of dogs and cats over the years, I feel qualified to give an informed assessment of the Newberry Animal Hospital, and Stella did not mind going back for a recheck. Most importantly Stella was cured of a bad ear problem as quickly as possible,and was actually much improved the day after our initial visit. I recieved a call later that day from the office to see how Stella.was.doing and asking if I needed any help or had any other questions. If in need of a vet for your dogs or cats I highly recommend a visit to this veterinary practice. Also,if you have an emergency with your dog or cat after office hours, the message when you call the office number gives you name and number of two places you can contact that specialize in treating pets in need of emergency care. I think Stella would give this Newberry Animal Hospital a 5 paws up rating.