Rolland Reash Plumbing

Don’t waste your FEMA or personal money on Rolland Reash Plumbing. I just want to educate people about Rolland Reash Plumbing, since many people will need plumbing work done to fix their houses due to Irma damages. Way before Irma hit Florida we used Rolland Reash Plumbing Company to install our dishwasher. I even had to pay extra $50 for them to come down to Middleburg. They charged me $180 for one hour of work. The man who came from Rolland Reash changed a plastic valve under the sink and hooked up the new dishwasher. I even had to help him to lift up the dishwasher since he came by himself. They took my credit card information before they came in and after the work was done they charged the credit card. Apparently when they got the credit card info, they didn’t get the numbers right and few days later they called back to get correct credit card info. If I was a dishonest person like Rolland Reash, I could have refused to give them the correct credit card info and not pay them. But I made sure they got paid. One and half months later we found out that dishwasher was not hooked up properly and it had been leaking water for one and a half months! By that time my laminated floor started to bubble up, kitchen cabinets had water damage and kitchen started to get a musty smell. I called Rolland Reash and asked them to come and fix the problem. A different guy came in from that company and found out how the dishwasher was not hooked up properly and had been leaking quite a bit every time I used the dishwasher! After seeing the damages he called Mr. Rolland and he spoke with me and promised to fix everything. The dishwasher was not put back properly so there is enough space to air out the water that had been sitting under the dishwasher. A few days later another person came in to check damages and told us he would get back with us. Since then we had trouble contacting the Rolland Reash and getting them to fix the problem. Now they are saying they will not fix anything since its past 30 days. After paying $180, I now have a dishwasher that is not installed properly, and water damage to my laminated floor and kitchen cabinets! Rolland Reash says they are a licensed and insured company and they guarantee their work. Guess what?? That’s all lies. Be careful! This could happen to you!! It took us some time to find out that our dishwasher is leaking since water damage didn’t occur right by the dishwasher (we have tiles by the dishwasher). Water seeped down from under kitchen cabinets to the side and damaged the laminated floor. Now I have to replace my kitchen cabinets, and my fairly new laminated floor!

I was very happy with them until they wanted a credit card number on file. I have always paid them, and even offered to leave them a substantial cash binder. They wouldn't budge. I've been unmercifully hacked, canceled many credit cards due to unauthorized use, and still own them but I have become very cautious with credit cards. Policies like this turn great customers off.