Spirit Snorkeling

Where do I begin with the poor experience we had. As soon as we got the the long haired dude sassed my family and I for booking separately for payment purposes. When I was signing the waiver and I asked for clarification he physically ripped the pen out of my hand and said “you’ve done enough, NEXT.” As a group of ten we thought we might have another 10-15 people but No! They shoved 47 people on that boat and sardined us on there. They were all about making money not about customer experience. Once we headed out there the waters were obviously rough. By the time we docked multiple people were getting sick. To top it off you couldn’t see a darn thing once you got in the water. I looked for 30 minutes for a clear spot and the only thing I saw was a bunch of gold fish swimming around me as I tried to get back on the boat with way too many people. As a first time snorkeler I really hope it goes up from here. Dan and Jenna who helped on the boat were great...it’s the management that needs to reevaluate. Especially after a hurricane I know it’s hard but you still need to respect your customers.