I was told that for a mechanic to come to my nursery to fix the water pump I was going to be charged $129.00. That in itself was a lot of money to me because I was initially told that it was $75.00 for the mechanic to do the diagnosis and that the $75.00 would also be applied to the repairs. Then, I checked my credit card statement and Taylor Rental charged me $75.00 just for the mechanic to go to my nursery to look at the pump and then $129.00 for the mechanic to do less than 1 hour of work (which supposedly the hourly rate is $89.00). I called Taylor Rental to resolve the issue and the woman rudely hung up the phone on me. In short, they provided an overpriced service with horrific customer service . . so I'd advise to not use them.
All USA
I was told that for a mechanic to come to my nursery to fix the water pump I was going to be charged $129.00. That in itself was a lot of money to me because I was initially told that it was $75.00 for the mechanic to do the diagnosis and that the $75.00 would also be applied to the repairs. Then, I checked my credit card statement and Taylor Rental charged me $75.00 just for the mechanic to go to my nursery to look at the pump and then $129.00 for the mechanic to do less than 1 hour of work (which supposedly the hourly rate is $89.00). I called Taylor Rental to resolve the issue and the woman rudely hung up the phone on me. In short, they provided an overpriced service with horrific customer service . . so I'd advise to not use them.