If I could give them zero stars, I would. They ruined a shipment to an APO address. It has been almost 7 weeks. Still hasn't arrived. Sold me insurance that apparently "wasn't available" so I cannot file a claim. And, I was charged MORE for my packages than I was for two identical (actually 6 lbs heavier) packages sent from another post office almost two weeks later that took only 5 days to arrive to their destination. They had no clue what they were doing and I am out of $500 in shipping and insurance costs and all of my items. I'm not even sure what the next recourse is from this point. The employee had no idea what she was doing.
If I could give them zero stars, I would. They ruined a shipment to an APO address. It has been almost 7 weeks. Still hasn't arrived. Sold me insurance that apparently "wasn't available" so I cannot file a claim. And, I was charged MORE for my packages than I was for two identical (actually 6 lbs heavier) packages sent from another post office almost two weeks later that took only 5 days to arrive to their destination. They had no clue what they were doing and I am out of $500 in shipping and insurance costs and all of my items. I'm not even sure what the next recourse is from this point. The employee had no idea what she was doing.