My mother shipped me a package to my home and paid for it. I got slip in mail saying it was at the local post office. I don't drive can't pick up. They told my mother there was nothing they could do about their mistake!!I waited 1 hour 16 mins to even speak to anyone on phone. The woman I got to speak with( after explaining my situation 3 times )finally understood and tried to fix problem. She was very kind though and calm so that's the plus. Situation still not resolved I have to call back with tracking number sooo I'll try again tomorrow. THIS is ridiculous!! They need to reimburse my mother's money back!
My mother shipped me a package to my home and paid for it. I got slip in mail saying it was at the local post office. I don't drive can't pick up. They told my mother there was nothing they could do about their mistake!!I waited 1 hour 16 mins to even speak to anyone on phone. The woman I got to speak with( after explaining my situation 3 times )finally understood and tried to fix problem. She was very kind though and calm so that's the plus. Situation still not resolved I have to call back with tracking number sooo I'll try again tomorrow. THIS is ridiculous!! They need to reimburse my mother's money back!