Four of us went to dinner this evening to try out this place. We were seated right away and met with a warm welcome. My chair was filthy with food on it and I couldn't sit right away and the place was pretty empty and it was a Saturday at 5:30. Not sure if that was too early for Saturday evening diners. Our waiter came over and we placed out orders. The hamburger that was ordered medium came out RAW! The salads were dry and the lettuce brownish. The zucchini fries were soaking wet and dripping with oil which we just canceled them, yuck! Even the french fries were oily, more so than should have been. We were finally able to track down our waiter to let him know about all of the issues. He took back the hamburger, but did nothing about the salads, nor did he say anything, like can I get you something else or do something to fix it. We were all hungry and were not in the mood to wait for all of the meals to go back, it was probably a bad idea. When he brought back the hamburger HE had told the cooks to make it medium well which we still wanted medium so we just took it. The USELESS manager was just hanging/playing around in the restaurant talking and joking around with the help and never even came over to us. I can see someone having a bad day, but this place didn't care about anything, and we all said we're done with this place. Pretty sad, because it's always the management or lack of that brings down a business as in this case. Save yourself a big disappointment.
All USA
Four of us went to dinner this evening to try out this place. We were seated right away and met with a warm welcome. My chair was filthy with food on it and I couldn't sit right away and the place was pretty empty and it was a Saturday at 5:30. Not sure if that was too early for Saturday evening diners. Our waiter came over and we placed out orders. The hamburger that was ordered medium came out RAW! The salads were dry and the lettuce brownish. The zucchini fries were soaking wet and dripping with oil which we just canceled them, yuck! Even the french fries were oily, more so than should have been. We were finally able to track down our waiter to let him know about all of the issues. He took back the hamburger, but did nothing about the salads, nor did he say anything, like can I get you something else or do something to fix it. We were all hungry and were not in the mood to wait for all of the meals to go back, it was probably a bad idea. When he brought back the hamburger HE had told the cooks to make it medium well which we still wanted medium so we just took it. The USELESS manager was just hanging/playing around in the restaurant talking and joking around with the help and never even came over to us. I can see someone having a bad day, but this place didn't care about anything, and we all said we're done with this place. Pretty sad, because it's always the management or lack of that brings down a business as in this case. Save yourself a big disappointment.