Had a very POOR experience. Added $$ to my quote with no prior call. Damaged my lower unit with a torch and would only repair it if I paid more. All for a simple impeller change on a perfectly working motor. I agreed with the owner on one thing, after I stated I wouldn't be back he said that was a good idea since they couldn't perform to my standards. My standards include good communication, quality work and responsibility, none of which I felt were met. I thought I was lucky for finding someone the week before Memorial Day, after 2 other marinas were full... guess I understand WHY they were available, now. There are too many good marinas in the area, I'll steer clear of this owner in the future.
Had a very POOR experience. Added $$ to my quote with no prior call. Damaged my lower unit with a torch and would only repair it if I paid more. All for a simple impeller change on a perfectly working motor. I agreed with the owner on one thing, after I stated I wouldn't be back he said that was a good idea since they couldn't perform to my standards. My standards include good communication, quality work and responsibility, none of which I felt were met. I thought I was lucky for finding someone the week before Memorial Day, after 2 other marinas were full... guess I understand WHY they were available, now. There are too many good marinas in the area, I'll steer clear of this owner in the future.